TERMS AND CONDITIONS
The general terms and conditions of the online store www.odv-kac.si/trgovina/ are compiled in accordance with the Consumer Protection Act (ZVPot-UPB2), the Decree on Personal Data Protection (EU GDPR), the Personal Data Protection Act (ZVOP-1) and the Electronic Communications Act (ZEKom-1), based on the recommendations of the Chamber of Commerce and Industry and international codes for e-commerce and determine the conditions for purchasing products via the website. The online store www.odv-kac.si/trgovina/, where these general terms and conditions are published, is managed by the company Podjetje Kac in odvetniki o.p. d.o.o., hereinafter referred to as “the Provider”. We advise you to read the Terms and Conditions written below before using the online store. In addition to these Terms of Business, certain sub-pages or users may be subject to special terms of business or contractual terms.
The basic characteristics of the products, prices, including all taxes and other duties, as well as information on the method of payment and delivery are valid at the time of final confirmation of the order. In the event of a possible change in the delivery time, the buyer will be notified of the change in an appropriate and timely manner by e-mail.
All product prices are in EUR and include VAT. Company Company Kac in odvetniki o.p. d.o.o. is a taxpayer. The price of the product, the value of VAT and the cost of postage are visible in the shopping cart before the order is completed. The purchase contract between the bidder and the buyer is concluded at the moment when the buyer confirms the order. By confirming the order, all prices and other conditions are binding and apply to both the provider and the buyer. The customer receives a notification of all information about the placed online order to the e-mail address provided in the shopping cart when entering their data. This communication also informs about the estimated delivery time. If he does not receive it, there is a possibility that the customer has provided the wrong email address. In such a case, we ask the customer to contact us via the communication channels published in the document below. Promotional prices are valid from-to the date written at the reduced price.
METHOD OF PAYMENT
The provider allows payment by cash on delivery at home or at your local post office, Paypal, and with payment and credit cards, which are available in the form in the Cart. The order confirmation is stored in electronic form on the provider’s server and is accessible to the customer at any time, as he receives it at his e-mail address.
Company Company Kac and odvetniki o.p. d.o.o. is not registered as a physical store, so we cannot or should not offer customers a personal collection via the website of the ordered goods. The company also does not operate in cash, which means that you cannot buy products in person at the company’s address. All information and instructions on how to make a purchase are available to the buyer in the Terms of Business, which are published on our website.
PROCUREMENT PROCEDURE OR PURCHASE
Registration is not mandatory, the customer can also place an order as a guest. The customer selects the item and adds it to the cart by clicking. Enter the cart by clicking on the “Show cart” button or by clicking on the cart at the top right. You can correct the quantity in the cart or remove a specific item and click on the “Update Cart” button to confirm the changes.
If the customer has a coupon / discount code, he enters it in the box where “Coupon code” is stated and confirms it by clicking on the “Use coupon” link. With one purchase, the customer can use only one coupon or code. The coupon is limited in time if it is explicitly written.
From the shopping cart, the customer goes back to the store by clicking on the “Continue shopping” button or by clicking the “Continue to checkout” button and on the page entitled “Completion of purchase” determines the method of payment and enters delivery details. The buyer must provide the required contact information, which we need to confirm and complete the order and delivery of the product. Must enter at least one valid email address. He can also add a comment if needed. The payment selection form and the full amount of the purchase are stated before the payment selection form. The customer completes the purchase by clicking on the “Buy Now” button.
After placing the order, the customer receives an email with all the necessary information about the purchase, delivery and instructions. The contract for the purchase of ordered items between the buyer and the provider is irrevocably concluded at this stage, at the same time the user can agree to use his email address for marketing purposes (e-news) in accordance with the point of personal data protection.
ORDER PROCEDURE ON THE LANDING PAGE
The landing page is a subpage of the online store www.odv-kac.si/trgovina/, where one product, group of products or one product in several versions is available on a single page. It is a more user-friendly, simple and transparent service, where purchases are always made without registration. If the customer arrived on the landing page by clicking on the online ad, the purchase form can be obtained by clicking on the “order now” button. There are several such buttons on the page, and the “Order” form is also located at the bottom of the page.
The buyer decides on the method of payment. The same payment methods are available as in the store www.odv-kac.si/trgovina/. In the case of cash on delivery, there may be additional costs due to the commission, of which the buyer is notified before the completion of the purchase. When choosing the option of payment by credit or debit card or by direct bank transaction.
The customer then enters the required information for the delivery of the product in the Order Form. Data marked with an asterisk are required. For some products, an additional product feature, such as color, may be selected. The customer also enters the desired quantity of products.
“Priority order” under the “Confirm order” button allows the customer to ship his order earlier than the rest. In the case of several such contracts, the priority contracts shall be treated in the chronological order of the contracts awarded, taking into account the additional cost.
The purchase is completed by clicking on the “Confirm order” button. At the same time, a new page with the purchase confirmation is opened for the buyer. The order confirmation, which also contains a hyperlink to the product instructions, is sent to the customer by e-mail. A copy of the order confirmation is also sent to the company’s internal email address and serves as proof of purchase.
In the event that we offer an additional discount for the product when purchasing our products, customers are reminded of the additional discount when purchasing after placing an order. In such cases, the placed order is temporarily suspended and the buyer can complete it by clicking on the additional offer. If the customer does not complete the order, only the original order will be placed.
CANCELLATION OF ORDER
The user can cancel the order within one hour after placing the order by e-mail. Under the subject line, enter “Cancel Order” in the email. In the content of the message, state: order number, name and surname of the buyer. The contact e-mail address of the provider is email@example.com.
RIGHT TO WITHDRAW FROM THE CONTRACT
* Last paragraph
The company Kac in odvetniki o.p. d.o.o. does not allow personal return of purchased goods at the physical address of the company.
Pursuant to the second paragraph of Article 43.d of the ZVPot, the company must return all received payments to the consumer who has exercised the right to withdraw from the purchase, immediately or no later than 14 days after receiving the notice of withdrawal from the contract. In accordance with the seventh paragraph of Article 43.d, the consumer shall bear only the costs of returning the goods in connection with the withdrawal from the contract, unless these costs are borne by the company or the company does not inform the consumer in advance that he bears this cost.
Customers are asked to read the instructions in the Terms of Business in the section “Right to withdraw from the contract”.
The content of the online store www.odv-kac.si/trgovina/, including data, product descriptions, graphics, technology, product images and other elements on the provider’s website are the property of Kac in odvetniki o.p. d.o.o. , and are protected by the Copyright Act and other laws and regulations of copyright and may not be reproduced or used without the prior express written permission of Kac in odvetniki o.p. d.o.o. . Copyright infringers will be prosecuted accordingly. Photographs of products may deviate slightly from the actual situation for various reasons (they are symbolic), for example due to production changes over which the provider has no influence.
DELETION OF PERSONAL DATA
WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT
We would like to inform the customer that when purchasing new electrical and electronic equipment, they can leave the waste electrical and electronic equipment to us.
The waste electrical and electronic equipment that you will leave must be the same as the supplied EEE, and the number of pieces of waste electrical and electronic equipment must be equal to the number of pieces of delivered EEE. The costs of sending or delivering waste EEE are covered by the buyer.
The company Kac in odvetniki o.p. d.o.o. in accordance with the principle of extended producer responsibility, its obligations under European guidelines 2002/96 / EC, 2006/66 / EC and EU 2012/19 / EU. “Regulations on waste electrical and electronic equipment” (Official Gazette of the Republic of Slovenia, No. 55/2015) and “Regulations on the handling of batteries and accumulators and waste batteries and accumulators” (Official Gazette of the Republic of Slovenia, No. 3/2010, 64/2012, 93/2012) is implemented within the framework of joint management plans for waste electrical and electronic equipment and waste batteries and accumulators.
COMPLAINTS AND DISPUTES
The provider complies with applicable consumer protection legislation. The provider makes every effort to fulfill its duty, to establish an effective complaint handling system and to make available a person with whom, in case of problems, the customer can contact by phone or e-mail. The complaint is submitted via the e-mail address firstname.lastname@example.org. The appeal procedure is confidential. The bidder will acknowledge receipt of the complaint within five working days, inform the buyer how long it will take to process it and keep him informed of the progress of the procedure. The provider is aware that the essential feature of a consumer dispute, at least as far as judicial resolution is concerned, is its disproportion between the economic value of the claim and the costs incurred in resolving the dispute itself. This is also a major obstacle to the consumer not initiating litigation. Therefore, the provider strives to the best of its ability to resolve any disputes amicably.
In accordance with legal norms, we do not recognize any provider of out-of-court settlement of consumer disputes as competent for resolving consumer disputes that could be initiated by the consumer in accordance with the Out-of-Court Settlement of Consumer Disputes Act. Kac in odvetniki o.p. d.o.o., which as a provider of goods and services enables online trade in the territory of Slovenia, publishes on its website an electronic link to the platform for online resolution of consumer disputes (SRPS). The platform is available to consumers online at https://ec.europa.eu/consumers/odr/main/index.cfm.
The said regulation derives from the Out-of-Court Settlement of Consumer Disputes Act, Regulation (EU) no. Regulation (EC) No 524/2013 of the European Parliament and of the Council on online settlement of consumer disputes and amending Regulation (EC) No 2016/2004 and Directive 2009/22 / EC.
ADDITIONAL EXPLANATIONS REGARDING THE PURCHASE
According to the Code of Obligations, the buyer is obliged to accept the ordered package and pay the ransom. If the buyer of the ordered goods, which is sent by cash on delivery, does not pick up in any case and is returned to the company’s address after the waiting period at the post office after 15 days, it is NOT considered withdrawal from the contract, as the latter is still validly concluded and is a unilateral unannounced withdrawal of the buyer from the contract. If the buyer does not take over the package, this action causes financial damage to the company. In the event of non-acceptance, the buyer is therefore responsible for paying the costs of shipping and sending / returning products to the company, for which the seller will issue an invoice, which the buyer is obliged to pay because he did not terminate the contract.
The amount of the costs of unilateral withdrawal from the contract depends on the costs of shipping, packaging, administrative costs and will be charged in each individual case in accordance with actual costs and good business practice. Kac in odvetniki o.p. doosi reserves the right to issue an invoice to the buyer who did not take over the package in the amount of the actual charged costs incurred by unilateral termination of the contract by the buyer, and the buyer agrees to pay the invoice for such costs no later than 7 days at the expense of the company.
These terms and conditions are regulated and interpreted in accordance with Slovenian law. The contracting parties hereby recognize the jurisdiction of the Slovenian courts. All contracts will be concluded in Slovene or English.
These Terms and Conditions shall enter into force on 1.11.2021.
Kac in odvetniki o.p. d.o.o.,
Partizanska cesta 11,2000 Maribor
Tax No: 18275770